Description

The Trustworthy Shopping Experience team is looking for a business analyst to help us protect our customers from defective, dangerous products and guarantee them a worry-free shopping experience. Are you a self-starter who is comfortable handling complex data sets and working through ambiguity? If so, this role is for you!

Key job responsibilities

As a business metrics expert and insight provider, you will be responsible for helping our team to assess, prevent, and predict e-commerce risks. You will track existing and emerging abuse vectors, generate actionable insights, define and implement new initiatives, and quantify our progress using metrics.

We measure our success in how quickly and accurately we identify and eliminate risks. You will collaborate with partner teams to define metrics to measure the success of our processes and initiatives, develop scalable reporting solutions, and provide objective and tangible data that allows the team to identify improvement areas, make informed decisions, and monitor efficiency of our policies and strategies.

You will do this in partnership with other Amazon teams including program, product, and partner data teams across the world, hence cross-team coordination and collaboration skills are essential. You enjoy collaborating in a diverse team across locations, cultures, and expertise, and growing together with peers as a team player.

A day in the life

You track and publish our business metrics, partner with the internal program teams to identify root-causes of spikes or plummets in key metrics while carrying on mid-term to long-term projects to improve our policies, processes and tools and communicating with data science/engineering teams.

About the team

At Amazon we believe that customer trust is of paramount importance to anything we do. The TSE International team runs on a mission to guarantee customers a trustworthy and worry-free shopping experience, focusing on product quality, safety, and compliance. We protect our customers from defective, dangerous products, and in turn enable the long-term success of our selling partners. To continue building customer trust, we invent in processes, policies, and tools to prevent product abuse and to improve our product selection.

We are open to hiring candidates to work out of one of the following locations:

Bangalore, KA, IND

Basic Qualifications

• 3+ years of tax, finance or a related analytical field experience

• Experience defining requirements and using data and metrics to draw business insights

• Experience making business recommendations and influencing stakeholders

• Experience with Excel

Preferred Qualifications

• Bachelor's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field

• Experience with data visualization using Tableau, Quicksight, or similar tools

• Team player who enjoys collaborating in a diverse team across locations and cultures