Job Information
NTT America Solutions, Inc. Senior Associate Security Platform Engineer in Bangalore, India
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
The role of the Senior Associate Security Platform Engineer forms part of the Global Cybersecurity Incident Response Team (CSIRT) team, and is responsible for facilitating problem resolution and mentoring for the overall team. This includes operational security tasks such as performance and availability monitoring, log monitoring, security incident detection and response, security event reporting, and content maintenance (tuning). This role is responsible for detecting and monitoring escalated threats and suspicious activity affecting NTT Ltd.'s technology domain (servers, networks, appliances and all infrastructure supporting production applications for the enterprise, as well as development environments).
Working at NTT
Key Roles and Responsibilities:
Work as part of a global CSIRT team that works 24/7 on rotational shifts.
Work as part of Platform and Content Engineering handling tunings, stake holder requests, escalations, reporting, trainings
Administration of the NTT Data Inc security tools to gather security logs from environment
Life cycle management of the supported security tools/technologies, Break-fix, Patching, Live update
Adhering to SOPs and notify stake holders on log flow/log format issues
Document best practices
Identify opportunities to make automations which will help the incident response team.
This role involves security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics, and a broad range of skills in LAN technologies, Windows and Linux O/S’s, and general security infrastructure.
Carry out agreed maintenance tasks
Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required
Perform defined tasks to monitor service delivery against service level agreements and maintains records of relevant information
Investigate causes of incidents and seeks resolution
Escalate unresolved incidents and follow up until incident is resolved
Provide service recovery, following resolution of incidents
Document and close resolved incidents according to agreed procedures
Knowledge, Skills and Attributes:
Applies learned techniques, as well as company policies and procedures to resolve a variety of issues
Working knowledge on implementation and monitoring of any SIEM or security tools/technologies
Knowledge on security architecture, worked across different security technologies
Customer service orientated and pro-active thinking
Problem solver who is highly driven and self-organised
Great attention to detail
Good analytical and logical thinking
Excellent spoken and written communication skills
Team player with the ability to work well with others and in group with colleagues and stakeholders
Academic Qualifications and Certifications:
Degree or relevant qualification in IT/Computing
Relevant level of Networking certifications such as CCNA, JNCIA, ACCA, PCNSA, CCSA etc.
Relevant level of Security certifications such as AZ-500, SC-200, Security+, CEH etc. will be added advantage
Required Experience:
Moderate level experience in Security technologies like (Firewall, IPS, IDS, Proxy etc.)
Moderate level experience in technical support to clients
Moderate level experience in diagnosis and troubleshooting
Moderate level experience providing remote support in Security Technologies
Moderate level experience in SOC/CSIRT Operations
Moderate level experience in handling security incidents end to end
Knowledge on networking, Linux and security concepts
Moderate level experience in configuring/managing security controls such as Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, HoneyPots and other security tools
Knowledge on log collection mechanism such as Syslog, Log file, DB API
Knowledge in security architecture
Moderate level experience in Security engineering
Skills Summary
Information Security Engineering, Information Security Incident Management, Information Security Management, Information Security Operations, Information Security Services, IT Troubleshooting, Root Cause Analysis (RCA)
Workplace type :
Hybrid Working
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
NTT America Solutions, Inc.
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