DXC Technology Jobs

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DXC Technology Field Technical Spt Rep III (00S31C) in Bethlehem, Pennsylvania

Job Description:

Desktop Services - Primary

Requires strong support skills for both Windows 10 and Windows 7

Experience with Active Directory, MS Office, phone security

Support skills for VPN connectivity and security

Setting up new PC’s/notebooks via imaging

Remote Install software/hardware and support

Self-starter with the ability to self-prioritize jobs/duties based on need

Various printer setup and support

Following company practices for setup and support of user accounts

Disabling user accounts thru terminations

Add, Change, Delete devices in Service Center

Enter SRTS requests for hardware and software

Provide weekly status reports

Current driver’s license

Lift and carry up to 40lbs

Mainframe responsibilities

Support mainframe users – problem solving and directing to AD&M team for higher level support

Managing user accounts – processing Data Access Request Forms

Setting up users for mainframe printing

Setup tapes up for Multiple Server Backups: Coatesville and Conshohocken business data, Daily, Weekly, Monthly.

Prepare tapes for offsite storage pickup\when returned place in appropriate slots.

  1. Setup tapes up for Multiple Server Backups – Process Control - Daily, Weekly, Monthly.

Prepare tapes for offsite storage pickup\when returned place in appropriate slots.

Maintain checklists for server backup verification, also for auditors

Off-hours support when required

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities

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