Role Summary

The Evernorth Growth Office (ENGO) Sales Analytics and Reporting Advisor will work closely with the ENGO Sales Analytics and Reporting Director and other ENGO Leaders to ensure that ENGO leadership and their teams have the information and resources necessary to operate effectively and efficiently. They will act as a coordinator for designated reporting, analytics, and intelligence needs within the ENGO. This role will fulfill analytics needs related to sales process management (for example: RFP bid volumes and forecasting, cost-to-bid analyses, win/loss analyses, or other areas as assigned).

Job Responsibilities

• Serve as a point of contact for designated analytics and reporting needs pertaining to sales process management reporting, cost-to-bid analyses, win/loss analyses, and other analytic priorities as assigned.

• Support the development and maintenance of data dashboards (mostly Tableau based) for designated ENGO business groups including sale process management, buyer enablement, sales effectiveness, and sales analytics. This involves iterating back and forth with data science teams to bring dashboards to fruition.

• Ensure all reporting is developed and delivered in a way that is actionable (i.e. provides insights, trends, observations, etc.)

• Partners with ENGO Leadership to ensure the reporting results meet the needs of the organization to maximize results and iterates to refine reporting as needed.

• Development and maintenance of a process to intake and prioritize reporting needs.

• Understand the current Evernorth analytic and reporting resources throughout the organization and utilize resources to meet identified data and reporting needs.

Qualifications and Competencies

• Bachelor’s degree required; advanced degree highly desirable.

• A minimum of 5 years of experience in the health services industry with substantial experience in business analytics.

• Proven ability to partner with data science teams to develop dashboards and/or skilled in supporting dashboard development using data analysis tools, specifically Tableau.

• Experience with using data to create forecasts and identify trends in data.

• Prior experience and/or knowledge of the RFP/bid process in the health services industry. Familiarity with the interplay of RFP project management and Underwriting is a plus.

• Demonstrated ability to simplify complex data sets and distill actionable insights from the data.

• A self-starter: demonstrated ability to take accountability for assigned tasks end-to-end (for example, willing to independently explore a business need/challenge, make recommendations on the appropriate analysis to solution for the business need, develop reporting, and deliver insights).

• Demonstrated ability to work iteratively within a frequently changing business environment and persevere through areas of ambiguity.

• Demonstrated ability to manage multiple tasks and effectively collaborate and prioritize needs.

• Excellent writing, verbal communication, listening and presentation skills.

• Strong relationship skills: ability to build trusted, productive partnerships between business leaders and colleagues.

• Strong work ethic and a high drive and focus: demonstrated optimism and determination when facing challenges; ability to learn new processes

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.