Opportunity Details

Full Time Business Analyst III

Remote

Outcomes. Delivered.

GCOM develops technology that helps governments improve outcomes for the people they serve.

For example, our technology:

• Ensures that mothers can buy healthy food for their children through the WIC program.
• Helps first responders decrease opioid overdoses in their neighborhoods.
• Tracks trends in human trafficking so local law enforcement can identify traffickers and better support victims.
• Gives teachers the insights they need to spot students who need extra support.
• Helps state tax agencies process returns 99% faster so taxpayers get their refunds right away.

In summer of 2023, GCOM merged with OnCore Consulting, a preeminent provider of technology modernization and digital transformation services for the public sector. Combined, GCOM and OnCore form a large-scale digital software and solutions company focused solely on the state, local, and federal agencies, providing outcome-driven, repeatable software and services.

We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

GCOM and OnCore are looking for candidates to fill the role of Business Analyst III to join our team. GCOM is looking for a business analyst with a passion for creating innovative solutions and products in the state and local government domain. The ideal candidate is an experienced problem solver who thrives in transforming concept to reality, solving complex problems, and working in a collaborative environment. The business analyst will play a critical role on the product management team by leading efforts to define system feature enhancements and functions that solve our client's business goals.

Key Responsibilities:

• Elicit, analyze, and validate the business needs of stakeholders
• Transform business challenges into system functional requirements
• Utilize tools and techniques to extract, understand, and document user stories
• Establish trusted advisor relationships with client stakeholders
• Leverage the Azure DevOps platform to manage the assets necessary to plan, monitor, and validate work products
• Conduct interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
• Collect requirements, analyze and prepare use cases and to be flows
• Work with stakeholders and project team to prioritize collected requirements
• Contribute to project documentation and written deliverables

Qualifications:

• Bachelor's degree in Computer Science, Industrial Engineering or similar discipline; or equivalent work experience
• 5+ years of relevant experience in a Business Analyst role
• 5+ years of demonstrated experience in business and functional requirements elicitation, translation, and documentation
• 5+ years experience in facilitating design and use case discussions
• 5+ years experience in a SDLC environment
• Expert level analysis skills including the ability to identify patterns, potential issues, and then translate those into functional and test requirements
• Expert level understanding of business functional areas and management issues, as well as the IT organization's systems and capabilities
• Ability to influence and build relationships and demonstrate team leadership in all interactions
• Knowledge of and ability to effectively use the appropriate modeling methodologies and toolsets, requirements management methodologies and toolsets, requirements visualization methods and toolsets, and artifact versioning tools
• Exceptional written and verbal communication skills
• Ability to effectively communicate with business clients to identify needs and evaluate alternative business solutions
• Extensive experience in MSOffice, including Word, Excel, and Visio
• Experience working with government agencies
  

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location.

At GCOM, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $80,800 to $129,300.

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

GCOM provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.

Minimum Salary: 80800.00 Maximum Salary: 129300.00 Salary Unit: Yearly