Job Information
Blue Acorn iCi Business Systems Analyst (contract/remote) in Charleston, South Carolina
Company Description
Blue Acorn iCi, an Infosys company, is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs.
Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and customer experience. With services that include strategy, analytics, design, and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more.
Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands!
Position Summary
Blue Acorn iCi is looking for a contract to Business Systems Analyst help support design and marketing related client projects. This person will act as a liaison between the brand marketing teams and the technical teams by assisting Business Systems Analysts in documenting business needs and technical requirements from the client. The ideal candidate will also have experience with Adobe Photoshop and HTML so they can create and implement website updates.
Responsibilities
Compile and manage continuous improvement tickets in response to current Marketing projects/priorities, requests from cross-functional business teams, and recommendations from SEO partners
Compile and manage incident management tickets in response to requests from Marketing, Sales, and clients
Perform user acceptance testing and provide feedback/approval for Magento CI/IM tickets
Perform/assist content manager with admin front-end adjustments
Post blogs
Provide website assistance to others in the organization
Provide website assistance to clients (via their customer service representatives)
Provide written functional documentation
Pull reports and present analytics from Magento/Google Analytics 4/PowerBI
Create tags and triggers in Google Tag Manager to measure key events in Google Analytics 4
Create simple mockups to illustrate ticket requirements in cases where minimal UI/UX input is required
Provide and champion best-practice recommendations for other departments of the business
Qualifications
Bachelor’s degree or equivalent experience
At least 3 years of experience in a Digital Marketing role
Adobe Photoshop experience
Proven ability to translate and document technical requirements based on client needs
HTML experience
Experience using a CMS (Adobe Experience Manager or WordPress) or ecommerce platform (Salesforce Commerce Cloud or Adobe Commerce) is a huge plus
JIRA experience is preferred
Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more! Additional perks vary by location.
Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.
Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: engagement@blueacornici.com.
California applicants: Please click here for CCPA disclosures.
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