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The DfS Global DPA4 Process Specialist core responsibilities:

• Improve serviceability in future product designs.

• Manage/maintain the Global FCSD DPA4 master requirements list (MRL) and lead regular MRL meetings.

• Ensure alignment between active requirements applicable to the DPA4 MRL

• Track changed to the DPA4 MRL and report results to global team members.

• FCSD Subject matter expert and single point of contact on DPA4 digital tools including (FEDE, TCE, Path Planner, tracklite and E2KS

• Interface with PD Digital Innovation teams – FEDE, E2KS

• Interface with Path Planner supplier – Raise and resolve usage issues.

• Develop and maintain related job aids and methods as well global training.

• Provide feedback on system functions, performance, and improvements.

• Provide global vehicle program support by coordinating the set-up of specific program requirements lists (PRL) to support vehicle program DPA4 process and timing.

• Building of assessments and checks in the global assessment system, E2KS/FEDE

• Provide support to DfS team as needed.

• Manage North America DPA4 Assessment Tracker

• Create/maintain North America weekly program glide path reports.

• Investigate system solution (Dashboard)

• Deliver common and efficient global processes.

• Explore opportunities for global commonization and process improvements.

• Support global program management processes.

• Culture/Our Truths

• Demonstrate the Ford OS behaviors to achieve success in Excellence, Focus and Collaboration.

• Utilize empowerment, coaching/counseling, team building and process improvement to create a work atmosphere that develops employees to their fullest potential.

Represent Voice of Customer/Voice of Dealer in cross-functional meetings.

This specialist should have a strong project/program management skill set and the ability to view things with an open mindset to drive efficiency. The ideal candidate has the following:

• 4-year college degree or equivalent experience and education

• Key knowledge/experience preferred:

• Strong process management experience and

• Ability to scope, structure and facilitate new system set up.

• Ability to train working level team.

• Ability to supply status reports to management.

• Strong teamwork and collaborative behaviors.

• Self-starter capable of operating independently and adapting to dynamic needs.

• Persistent attention to detail.

• Ability and interest to learn new concepts and technologies.

• Automotive serviceability knowledge a plus

• Experience and ability to: Use data and user insights to continuously improve processes and methods.

Communication

• Excellent verbal and written communication skills with the ability to communicate complex data effectively.

• Proficient in North American English, both verbal and written.

• Strong interpersonal skills, demonstrating professionalism in all actions.

Own Working Together

• Collaborative team player focused on building strong relationships.

• Believe in skilled and motivated people working together.

• Focused on continuous development of self and others.

• Persistent attention to detail.

Strategic Thinker

• Strong desire to learn new tools.

• Ability to work independently, forward-thinking.

Ability to manage multiple, sometimes conflicting priorities.

Requisition ID : 28620