Description

The Workforce Staffing Candidate Attraction is a skilled, customer obsessed, recruiting team that owns candidate sourcing across US operations for entry-level warehouse and fulfillment associate roles. We are looking for an exceptionally talented, bright and driven Business Analyst to join our team and help build the future Amazon talent pipeline.

Key job responsibilities

• Identify the necessary metrics and creating reports to increase understanding of the business, proactively identifying pain points or opportunities through systemic measurement.

• Present qualitative and quantitative analysis to key stakeholders by blending advanced reporting and project management skills.

• Retrieve and analyze data using Excel, Access and other data management systems.

• Monitor existent metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities.

• Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions.

• Support cross-functional teams on the day-to-day execution of the existent program implementation.

• Drive small to medium operational enhancement projects.

A day in the life

The primary responsibility of the Business Analyst role will support the rapid growth of this initiative by developing key business metrics, mining data to uncover consumer insights and business opportunity, and partnering with internal stakeholders to drive the business. In this role, the candidate will be focused on highly analytical projects driving results within the high volume hiring warehouse space. This role will help with the development and execution of local workforce development and recruitment strategies in Amazon’s most constrained markets. Key Performance Indicators (KPIs) for this position are tied to increasing the hourly entry-level talent pipeline, removing obstacles faced by local candidates, reducing the need for paid advertising and recruiting space, and meeting Candidate Generation hiring goals.

This role requires the ability to keep composure in fast-moving situations, embrace ambiguity, quickly get up to speed on complex issues, anticipate community partner questions/reactions, and formulate thorough messaging strategies that position Amazon as the local employer of choice. The Key skills and abilities for this role include consulting, facilitation, influencing, communication, coaching, analysis, risk evaluation, empathy, problem solving, and high judgment with the ability to use data to make decisions.

We roll up our sleeves, work hard, have fun and make history!

About the team

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.

The Workforce Staffing Candidate Attraction team is a skilled, customer obsessed, recruiting team that owns candidate sourcing across US operations for entry-level warehouse and fulfillment associate roles. We are looking for an exceptionally talented, bright and driven Business Analyst to join our team and help build the future Amazon talent pipeline.

We are open to hiring candidates to work out of one of the following locations:

Chicago, IL, USA | Nashville, TN, USA

Basic Qualifications

• 3+ years of experience in a Business Analyst or Data Analyst role supporting Human Resources projects

• 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience

• 3+ years of business analysis experience

• Bachelor's degree or equivalent experience

• Experience with SQL

• Experience making business recommendations and influencing stakeholders

Preferred Qualifications

• Experience defining requirements and using data and metrics to draw business insights

• Experience operating strategically and tactically in a high-energy, fast-paced environment

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.