VCA Northwest Veterinary Specialists is a 24- hour Emergency/Critical Care and Specialty Animal Hospital located in Clackamas, Oregon.

We are seeking a Client Service Representative to join our busy 24-hour hospital.

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each client's trust and confidence in our abilities.

Skills and Qualifications:

VCA's Client Service Representatives come from a wide variety of professional backgrounds: careers in medical and healthcare fields, retail, hospitality, restaurant service, sales, management, administrative assistance and call centers. Yet they all share a common passion. . . the satisfaction that comes with providing an outstanding client experience.

The successful CSR candidate will share VCA's commitment to delivering the highest quality patient care with exceptional customer (client) service. He/she will bring a positive attitude, a service orientation and high energy, along with:

Compassion for pets and people.

Demonstrated excellence in customer service, communication and listening skills, (including proficiency in basic grammar and spelling).

Attention to detail is a must.

Proven decision making skills, strong ability to multi-task.

The ability to integrate new information into problem solving.

Proficiency in Microsoft Office.

Willingness to work non-traditional hours of varying shifts – including nights, weekends and holidays.

The ability to lift up to 40 lbs. and be exposed to hazards such as allergies, contagious diseases, noises, odors, bites, scratches and animal waste.

Ability to sit at a work station for long periods of time.

Benefits: We offer competitive compensation along with a comprehensive benefits package for full time employees, including medical/dental/vision and paid vacation, 401 (k), generous personal pet care discounts and more!

For more information about our hospital, please visit our website at: http://www.vcaspecialtyvets.com/northwest-veterinary-specialists

Because we are continuously focused on the needs of our patients and clients, we cannot accept correspondence from candidates in person.

At VCA we are committed to diversity, equity and inclusion and want to be a place where a diverse mix of talented people want to come, stay and do their best work.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com