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DXC Technology EDI Project Manager in Conway, Arkansas

Job Description:

POSITION SUMMARY

The EDI Project Manager is directly responsible for helping DXC OXi SaaS meet and exceed client expectations by supporting consumers on our best-in-class EDI software and services. The EDI Project Manager will manage the timeline and budget of project deployments for new clients and products.

Essential Responsibilities:

  • Manages the timeline and budget of project deployments for new clients and products.

  • Understands contract requirements vs. current capabilities gap analysis.

  • Ensures programming specifications for all required data file/system changes are done accurately and timely.

  • Works closely with client on defining project scope requirements.

  • Develops workflows to customize HMS process to client's specification.

  • Leads the creation, management, and coordination of client and vendor related program management schedules and activities for initial vendor product integration, ongoing vendor co-development, and end-user client implementation.

  • Provides accurate financial forecasts relative to project hours and effort.

  • Reports all issues and milestones to management.

  • Develops custom project plans to ensure that all unique needs and deliverables are met in an aggressive timeframe; Sets and meets aggressive timelines.

  • Plans and monitors all project activities; manages all processes needed to ensure successful project completion.

  • Monitors and manages data intake/data gap analysis processes.

  • Works with operations group to establish protocols for each new contract.

  • Sets strategies, directions, and schedules to ensure resolution of issues.

  • Works internally across a matrixed organization to exceed client/account expectations through superior relationship management, schedule coordination, issue resolution, implementation support, and prompt product delivery.

  • Takes responsibility/ownership for the overall success of the implemented product.

  • Proactively identifying and mitigating project risks

  • Proactively consult clients on best practices and necessary system and process changes to achieve account/client goals

  • Research and recommend system enhancements based upon client needs

  • Act as a coach and mentor for others (EDI Analyst, Ongoing Team, and Implementation Team)

  • May be required to travel at least 10% of time based on business needs

Qualifications: Knowledge, Skills and Abilities:

  • Excellent process and time management skills.

  • Ability to lead cross functional teams.

  • Excellent leadership skills.

  • Excellent analytical and problem solving skills.

  • Able to prioritize multiple priorities.

  • High integrity and ethical behavior with a sense of commitment to customer service.

  • Ability to communicate with all levels of management.

  • Excellent verbal and written communication skills.

  • Proficient with MS Word, Excel, Project and other PC related tools.

  • Master-level skills with Microsoft Project.

  • Previous experience in maintaining customer relationships is a must.

Certifications: (Required/Desired)

  • PMP Certification preferred

Minimum Education:

  • Bachelor's Degree in related field required

Minimum Related Work Experience:

  • 5+ years of professional-level related business experience with strong project management skills and proven ability to track and manage multiple complex projects both internally and with client/vendor.

  • 5+ years of Healthcare EDI experience

  • Experience with enterprise-wide deployment of system or implementation solutions.

  • Excellent understanding of technology/data issues (records, fields, record lengths, etc)

  • Prior experience in client implementations in Healthcare claim processing domain.

  • Prior experience with EDI and Claims processing software.

  • Demonstrated competence in writing detailed functional specifications, for use by both technical and non-technical readers that describe business transaction functionality, end-user interfaces, data integration, business-rule processing logic and data communication implementation.

  • Previous experience in maintaining customer relationships is a must.

  • Experience leading, mentoring and/or coaching other staff members preferred.

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities

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