DXC Technology Digital Innovation Assistant Lab Director in Dallas, Texas

Job Description:

The Digital Innovation Assistant Lab Director role will support the Lab Director in incorporating leading Agile and Lean methodologies to sell and execute on world-class product development. They will be critical to expanding and supporting the team of amazing engineers and other DXC peers. They help shape our thought leadership in the digital development space.

Major Responsibilities

On selected projects or clients, you will be responsible for activities in key areas:

Helping to enable effective project execution

  • Build products that matter

  • Shipping high quality software consistent that drives customer satisfaction and drives real business outcomes

  • Responsibility for realization of financial results for the project

  • Ensure project success and client satisfaction

  • Set up clients and teams so that they can operate with a high degree of autonomy and self-organization

  • Collaborate with client to create and manage client expectations

  • Define needed updates on project activities and lead meetings to discuss

  • Play an active role in managing team and project health

  • Train, mentor, and develop project teams on a constant, ongoing basis to improve their performance and morale

  • Work closely with DXC account teams to contribute to and execute on Customer Engagement Plans

  • Keep relevant client and DXC stakeholders updated on current status

  • Set up projects for success, starting with review and knowledge of SOW, and/or other formal project contracting documents

Contribute to selling activities on behalf of DXC Innovation Labs and other products and services offered by the company

  • Represent DXC Innovation Labs by supporting sales activities, conducting tours and executive briefings, leading scopings and helping with follow up

  • Work closely with account teams to determine best use of services for key clients

  • Collaborate with account teams and sales operations to create and negotiate proposals and SOWs

  • Actively recruit and own relationships with Startup leads and “non-named” accounts

  • Keep relevant CRM systems updated (Salesforce, etc.)

  • Coordinate with the larger Account Teams to coordinate selling motions and present a unified voice for DXC to clients

  • Be prepared to articulate value propositions to other parts of DXC and clients

Monitor and improve the recruitment, training, development, and retention of team

  • Enhance practices and knowledge (methods, ways of working, offering development, training methods) by collaborating with other entities and members of the CTO community to help identify new ideas and methods from client work

  • Evolve and spread techniques for integrating best practices into agile teams

  • Consistently drive learning and development through on-the-job training methods.

Basic Qualifications

  • 2+ years in a management/leadership role focused on one of Digital Innovation Labs practice areas (Product Design, Product Management or Software Development)

  • 5+ years consulting experience, working with large enterprise organizations

  • Excellent written and oral communication skills

  • Excellent facilitation skills

  • Ability to break down complex problems into actionable steps

  • Extensive agile and lean practices experience

  • Pre-sales experience would be an asset


DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology .

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities