DXC Technology Digital Innovation Lab Director in Dallas, Texas

Job Description:

Working collaboratively with the Digital Innovation Labs Executive leadership to define and reach targets such as revenue and utilization. Partnering with Sales and R&D teams to drive adoption of DXC Innovation Labs offering and product/project bookings. Lead and manage a local leadership team consisting of associate directors, managers and coach reports based on 360 feedback and professional development plans. Work effectively with the sales organization and ensure office leadership is qualifying sales leads and supporting sales organization in closing business.

Major Responsibilities

  • Support a team of product managers (CL) for engagements you own

  • Scale agile to work in parallel across many clients and teams

  • Set up clients and teams so that they can operate with a high degree of autonomy and self-organization

  • Set and manage client expectations

  • Gather intelligence via Product Managers, clients, and DXC team for all teams

  • Manage and communicate status of projects to relevant client and DXC stakeholders

  • Stay updated on project health

  • Play an active role in getting a project to a healthier place when not healthy

  • Check in on project team morale

  • Ensure quality and best practices across all projects

  • Manage staffing of team members on project

  • Develop and maintain a healthy team by ensuring local management team has guidance required

  • Identify and support career development opportunities

  • Promote Balanced Team: integrate and enrich development, product design, product management, and data science cultures internally

  • Advise all salespeople on how and when to sell product development services

  • Create and negotiate proposals and SOWs

  • Actively recruit and own relationships with Startup leads

  • Keep relevant CRM systems updated (Salesforce, etc.)

  • Represent DXC Labs in scoping, sales calls & follow ups

  • Partner with recruiting organization to define strategic approach to recruiting and support appropriate growth

  • Work effectively with the larger Customer Success team to ensure a consistent and supportive approach to client relationships.

  • Have a deep understanding of the value add of our offerings and a cursive knowledge of their technical aspects.

  • Understand where our services can help customers and provide feedback to the global teams on how our solutions can evolve

  • Reach out and represent DXC to relevant communities and lead the conversation around our ideas and practices via blog posts, meetups, and conferences

Basic Qualificatio ns

  • Strong business acumen and problem-solving skills with the ability to influence internal and potentially external stakeholders at all levels

  • Excellent communication, presentation and interpersonal skills including the ability to interact, communicate and build relationships with CxO level personnel

  • Must be effective working independently and in a team setting

  • Organizational skills with the ability to manage competing demands

  • Previous experience running a consulting business and working directly with clients in a delivery role specifically with a PM/Design/Engineering background


DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology .

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities