Description Position Summary: Provide guidance and support to individuals impacted by Alzheimer's disease and other dementia and respond to disease related questions / situations by providing guidance, problem-solving, decision-making support, crisis assistance, and connections to local services. Conduct clinical assessments and action plans that identify needs and offer interventions based on those needs, including assistance with future planning, and in-depth education about the disease and caregiving. Focus on advancing the Association's mission in underserved and underrepresented communities. This is a grant funded position. Responsibilities Essential functions and responsibilities include, but are not limited to: Build rapport and engage constituents utilizing clinical techniques to determine appropriate interventions and resources. Handle high emotions, trauma, and grief of constituents with calmness and empathy to assess their current situation and take the next appropriate step(s). Help constituents better understand Alzheimer's disease, the progression, and the needs of people living with the disease. Provide accurate and efficient documentation for interactions including the presenting issue and goal, interventions, and action plans. Link callers to education, support, local community resources, and emergency/crisis services if needed. Follow established Association Helpline/Care Consultation policies, procedures, business rules, and clinical protocols. Work with DEI volunteer council for advancement of DEI work in the community. Uphold the Alzheimer's Association policy on client confidentiality Achieves grant deliverables as assigned Qualifications Bachelor's degree in social work, psychology, or counseling preferred Knowledge, Skills and Abilities Proficient clinical/counseling skills in listening, assessment, empathy, collaboration, goal setting, and action planning. Ability to handle interactions with constituents involving heightened emotions including crisis, abuse, suicide/homicide risk. Attention to detail and effective time management and multi-tasking skills Familiarity with healthcare systems, mental health, aging and disability services, and Alzheimer's disease/dementia resources. Experience with solution-focused brief therapy. Ability and willingness to travel up to 50% within the assigned territory by car. Travel in this case, is considered time spent away from the office, in the community, to fulfil the job goals. Must have valid driver's license, access to reliable vehicle, good driving record and proof of automobile insurance. Ability and willingness to work evenings and weekends as required for the job. Strong computer skills, proficient with Microsoft Office products, Google suite and; experience with, or ability to rapidly learn the Personify CRM database and volunteer management system. Ability to lift, carry and transport materials up to 30 lbs Title: Care Consultant Position Location: Dayton, Ohio Part-Time Benefitted, based on 25 hours per week Position Grade: 205 non-exempt, hourly Reports To: Program Director Who We Are: The Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia- by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. At the Alzheimer's Association, our employees are at the core of all we do. Our network of more than 1,900 employees across the United States makes a difference each and every day for those impacted by Alzheimer's and those at risk for the disease. We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer'