RESPONSIBILITIES

I. JOB SUMMARY/RESPONSIBILITIES:

• Conducts quality assessment, audit, issue identification, and issue resolution of hospital and professional billing at The Queen’s Medical Center.

• Conducts metrics and work queue analyses, completes quality audits, identifies issues, and recommends solutions.

• Works with departments, clinics and management to develop action plans and implement solutions.

• Conducts ad hoc training and collaborates with the Revenue Cycle Training Program Coordinator for large scale training initiatives.

II. TYPICAL PHYSICAL DEMANDS:

• Essential: finger dexterity, seeing, hearing, speaking, lifting usual weight of 10 pounds; pushing/pulling usual weight of 50 pounds; reaching above, at and below shoulder level; repetitive arm/hand motions; frequent gripping of an object.

• Frequent: standing, walking.

• Occasional: sitting, stooping/bending, kneeling, crawling, climbing stairs, walking on uneven ground, squatting, twisting body, lifting weight up to 50 pounds with assistance, stance, carrying weight up to 25 pounds, pushing/pulling weight of 400 with assistance; static gripping of an object for prolonged periods.

• Operates typewriter, computer, printer, hospital equipment and instructional equipment.

III. TYPICAL WORKING CONDITIONS:

• Not substantially subjected to adverse environmental conditions.

IV. MINIMUM QUALIFICATIONS:

A. EDUCATION/CERTIFICATION AND LICENSURE:

• Associates degree in business or related field; (2) two years progressively responsible position in business services operations in a hospital may be substituted for educational requirement.

B. EXPERIENCE:

• In addition to the educational requirement, two (2) years of experience in computer-based hospital billing/records applications with preference given to experience in Epic systems.

• Prior experience in quality assessment and management, and training.

• Professional billing experience highly preferred.

• Experience to demonstrate use of Microsoft Office products including, but not limited to, Word, Excel, PowerPoint, and Outlook to prepare and analyze data.

Equal Opportunity Employer/Disability/Vet