The pay range for this position is $17-$21 based on direct and relevant experience. The shift for this position is a day shift. RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Health Information Associate II to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Health Information Associate II, you will work to ensure all record requests from patients, referring physicians, attorneys, internal departments, etc. are fulfilled in an appropriate manner and all patient records are accurately maintained. In addition, serves as a resource to the team and other departments. This position is full-time, working day shifts. ESSENTIAL DUTIES AND RESPONSIBLITIES: (90%) Medical Records Administration Ensures that all incoming and outgoing medical report requests areprocessed on a daily basis Answers telephone requests for patient files from referring physician offices and patients Prepares the daily duplicates and reports for delivery by the various courier services Files and organizes the courier lists of outgoing films and reports Ships all other items leaving clinic using preferred shipper as needed Finds and retrieves outside films for doctors, technologists, and research Communicates with attorney and insurance companies regarding patients Communicates with patients to ensure they receive the records they have requested Follows all HIPAA guidelines for release of information (5%) Team Support Acts as a resource to the team and other departments Assists in the training and onboarding of new associates, as applicable Supports process improvement initiatives to improve accuracy and patient experience Assists with special projects, as assigned (5%) Completes other duties as assigned Required: High school diploma or equivalent Working knowledge of Microsoft Office Data entry experience Proficient with using computer systems and typing 1+ years of medical records experience, with demonstrated ability to serve as a resource to others and identify process improvement opportunities Preferred: Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. Rayus is an equal opportunity employer; applicants are considered without discrimination with regard to race, color, religion, sex, national origin, age, disability, veteran status or other statuses protected by state, local or other applicable laws. This policy extends to all aspects of employment, including recruitment and hiring. Rayus and its associates have an employment relationship, which is known as employment-at-will. This means that either Rayus or an associate has the right to terminate the employment relationship at any time, for any reason with or without cause or prior notice.