Bilingual Bangladesh/English Customer Service
Pay $25/hr
Provide assistance to cab drivers at a walk-up service window.
Assist customers from diverse backgrounds.
A friendly and professional demeanor.
Ability to explain the same answers to repetitive questions in multiple ways.
Willing to become a Subject Matter Expert.
Develop business relationships with key clients.
Out of the boxer thinker willing to create new methods and projects.
Exceptional computer skills.
High attention to detail.
Identify trends related to service requests and proactively seek out solutions.
The ability to multi-task and stay organized.
Follow up skills.
Critical thinking and problem-solving skills.
Ability to work quickly under pressure.


Additional opportunities
Ability to create training materials via screen capture video and strong writing skills
Contribute to weekly executive reporting
Key Performance Indicators
Work with technical team to improve and trouble shoot systems
Assist with emails responding in an appropriate manner
Experience in face to face customer service in a service center environment
On-site in Long Island City
Day shift
*Bilingual Bengali required


#ZR

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color sex, national origin, citizenship status, age, sexual orientation, gender identity, marital status, uniform service member status, genetic information, disability, or any other protected status, in accordance with all applicable federal, state, and local laws. This practice extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly