Who is American Printing House for the Blind?Since 1858, the American Printing House for the Blind has operated in Louisville, Kentucky as the world’s largest nonprofit organization creating accessible learning experiences through educational, workplace, and independent living products and services for people who are blind and low vision.There’s no other place like it. Creating things that make a real difference in people’s lives is what we do. Mission: A world leader in empowering people who are blind or low vision by providing accessible and innovative products, materials, and services for lifelong success.ABIDE: Here at the American Printing House for the Blind, we live by the motto, “Welcome Everyone”. Many modern organizations value diversity and inclusion: we choose to go further, understanding that more must be done to foster a sense of belonging in our institution. To that end, we are committed to advancing accessibility and belonging, as well as inclusion, diversity, and equity in all aspects of our workspace, and to enriching our company with our distinct life experiences.Compensation and Benefits$87,000 - $105,000 | Salary is negotiable dependent upon experience.Benefits include but are not limited to:•Accessible, Diverse, and Inclusive Workforce•Public Service Loan Forgiveness Employer•Health Insurance covered at 80% for employees - plans include family planning benefits•HSA Plan and FSA Plan - both include company contribution!•Competitive Dental and Vision Plans•Health and Well-being initiatives•401(k) Plans with company match and immediate vesting•Company provided Short Term Disability•Basic Life Insurance at no cost to employees•Voluntary Life Insurance with Accidental Death and Disability•4 weeks PTO•11 Paid Holidays•Educational Assistance and Professional Development Opportunities•Optional Hybrid Work Schedule for approved positions only•Voluntary Pet InsurancePosition OverviewThe Senior Network Administrator works directly with our APH IT team to provide top quality timely support to our end users. This position will also provide service desk support and system administrator support. This position will also work closely with the IT Director on infrastructure solutions and design.Major Duties and Responsibilities•Oversee cross-functional projects.•Organize and manage all phases of the project to ensure on-time completion including business requirements, project plan and project tracking.•Provide direction and coordination of activities to ensure that project deadlines are met.•Administer every aspect of the IT environment including but not limited to computer, storage, networking, telecom, security, and cloud technologies.•Perform systems maintenance, upgrades, capacity planning, and administration.•Lead efforts for the performance, uptime, and protection of the environment.•Manage Virtual VMWare Environment.•Manage telecom environment including Cisco Call Manager and Call Center.•Develop, document, and standardize preventative maintenance routines to ensure system availability and performance standards on production systems.•Manage Linux environment and assist with dev-ops infrastructure.•Manage networking environment including Ruckus Wireless, Cisco Core, Meraki Switching, and SD-WAN in an HA environment.•Develop and document policies and procedures.•Provide Level 2 and Level 3 support for the help desk and assist help desk on tasks during high ticket volume.Education, Training, and Experience Requirements•Bachelor’s Degree in a Computer/Systems related field required; Associate’s Degree with additional experience or certifications will be considered. •3-5 years’ experience in Network or Systems Administration.•3-5 years’ experience in an Active Directory Domain.•3-5 years’ experience in networking, preferably Cisco or Meraki.•Experience leading projects from start to finish ensuring the previous projects have been completed to full completion.•Ability to effectively communicate at all levels of the organization (both technical and non-technical), identify areas for escalations, and establish professional relationships to encourage and foster cross-functional discussions which help achieve the company’s goals.•Effectively lead detailed technical discussions and develop and present required briefing materials to ensure the customer’s needs are met.•Experience in a rapid paced, time sensitive, high‐quality environment.•Must have excellent team and collaboration skills.•Ability to work with minimal supervision.APH is a drug-free workplace. An offer of employment is conditioned upon successfully passing a drug screening test.American Printing House for the Blind provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to disability status, race, color, religion, age, genetics, protected veteran status, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, political affiliation, or other non-merit-based factors protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Disability/EOE/AA/M/F/Vet Employer