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DXC Technology Prior Authorization Clerical Analyst in Madison, Wisconsin

Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit .

Job Description:

  • Processing Prior Authorization requests submitted by Medicaid enrolled providers via Fax, Portal, Phone and or Mail.

  • Working on complex Prior Authorization requests which are under strict deadlines.

  • Ensuring Prior Authorizations are following Medicaid policy and procedures.

  • Working closely with the consultant team to ensure all Prior Authorizations are handled in a timely manner.

  • Working with both DXC and State employees.

  • Providing outreaches to providers if needed.

  • Processing 500+ Prior Authorization requests within a week without any errors.

Education and Experience:

  • High School Diploma or equivalent; may hold 2 year post- high school Degree; may hold Bachelor’s degree.

Knowledge and Skills:

  • Ability to follow written policies, procedures and guidelines.

  • Self-motivated with good time management and organizational skills.

  • Ability to read and interpret basic to moderately complex documents such as operating and maintenance instructions, procedure manuals, and government/healthcare guidelines.

  • Excellent written and verbal communication skills and customer service skills.

  • Insurance background preferred.

  • Pharmacy background preferred.

  • Experience with Medicaid policy preferred.

  • Experience with Medicaid Prior Authorization requests preferred.

  • Knowledge of Medicaid systems desired.

  • Typing speed of 50-60+ WPM desired.

  • Prior office or clerical experience desired.

  • Ability to access and retrieve information using a PC and basic understanding of Microsoft office products.

  • Ability to work on assignments with limited instruction from leadership.

  • Ability to work under pressure with strict deadlines.

  • Multitasking and detail oriented.

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities