DXC Technology Software Asset Management Expert in New Orleans, Louisiana

Job Description:

BUSINESS BACKGROUND

DXC's Software Licensing and Management Solutions (SLMS) provides global customers with Software Asset Management (SAM) services to enable them to effectively manage their software costs and compliance. Using Flexera’s FlexNet Manager Suite (FNMS) and in-house licensing expertise DXC provides customers with a broad range of services from license request management through to optimization services.

There is an open position in the Software Compliance Reporting team.

RESPONSIBILITIES

The successful candidate will work on a range of SAM Services activities to create customer facing software license compliance reports.

Responsibilities will include:

  • License purchase orders

  • Quality check customers license purchase order detail to identify data quality issues

  • Engage with customer on resolution of data quality issues

  • Load validated license purchase order details into FNMS

  • Software compliance reports

  • Create software license compliance reports using FNMS functionality

  • Assess accuracy of software license rules being applied by the tool against customer’s contractual license rights and adjust accordingly.

  • Customer relationship management

  • Co-ordinate activities of colleagues on same account to maximise service output

COMPETENCIES, EXPERIENCE & EDUCATION

Experience: Minimum of 5 years’ work experience in an IT or Business role

Education: Degree/Diploma in Computer Systems or Business related discipline.

Required skil ls

  • Software asset management experience

  • Software licensing experience

  • Self-starter, proven ability to deliver high quality work, demonstrate a customer focused mindset

  • Fast learner (training will be provided)

  • Enthusiastic and innovative approach to problem solving

  • Excellent attention to detail

  • Excellent communication – verbal, written, presentation – in English

  • Ability to manage own time and meet deadlines when working on multiple tasks

  • Strong interpersonal and team building skills

  • Microsoft Excel experience

  • Must be a U.S. citizen

Additional skills that would be an advantage

  • Knowledge of Flexera FNMS

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities