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BORDER STATES ELECTRIC SUPPLY Sales Order Operations Manager in PEWAUKEE, Wisconsin

JOB REQUIREMENTS: Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you\'re empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Fargo , ND or Maple Grove, MN or Chicago, IL or Pewaukee, WI or Nashville, TN or Charlotte, NC or Phoenix, AZ or Salt Lake City, UT or Baltimore/DC Area. Job Summary Leads the overall design strategy and optimization of the sales order systems and processes. Responsible for developing and implementing strategies to enhance the order writer experience, effective measurement of our delivery to our customers, increase order writer productivity, and ensure efficient and effective branch operations. Responsibilities Essential Functions Leads the sales order product and associated operational expectations and standards within the product. Defines organizational date management strategies aligned to all core markets (i.e., construction, industrial, utility) to ensure clarity and consistency in measuring delivery performance to customers. Collaborates with IT to implement order automation, AI tools, and integrate systems for seamless order processing. Works closely with the Sales Enablement & Operations team on aligning customer expectations within the sales order operational process, collaborating on process and tools to improve sales order productivity. Partners with IT, Sales Enablement & Operations, and other functional leaders (e.g., Procurement, Customer Success, Accounting) on vendor integration requirements and overall roadmap. Enhances the order writers experience by identifying areas for improvement and implementing solutions to optimize efficiency and usability. Defines organizational order management expectations, including order entry, fulfillment, and invoicing, to meet customer expectations and operational performance requirements. Develops and maintains best practices and standard operating procedures (SOPs) for sales order operations to ensure consistency and compliance with industry standards and regulations. Works in collaboration with the Supply Chain Performance manager to monitor sales order operational performance and continuous improvement opportunities. Non-essential Functions Attends supply chain industry and training events to understand current supply chain and Automation/AI trends and strategies in and outside of the distribution industry. Collaborates with other supply chain leaders in industry including other distributors, vendors and customers. Other duties assigned by supervisor or designate. Qualifications Four-year degree in Supply Chain Management, Business Administration, or related field preferred; or equivalent years of experience, required. 5+ years of experience in supply chain, operations, sales, and/or finance required. Experience leading teams... For full info follow application link. EOE AA M/F/VET/DISABILITY ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/2D36EACBD123492F

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