PRIMARY FUNCTION

:

Administers the established company credit, collection, and customer service policies and procedures for an assigned territory or designated block of customer accounts.

ESSENTIAL DUTIES:

1. Maintains responsibility for applying the company's credit and collection policies, practices, and procedures to the credit requirements of accounts in an assigned territory of the company, within specified dollar limits or normal credit lines.

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``` 1. Carries out the established program for the follow-up and collection of accounts receivable.

Time Spent = 70%

• Maintains controls of all assigned accounts receivable.

• Personally handles collections or takes other action as required.

• Discusses delinquent accounts with Credit Manager and sales personnel.

• Calls on customers with sales personnel to assist in arranging special repayment schedules.

• Refers unusual or difficult collection cases to the Credit Manager, with complete details and recommended additional action.

• As required, obtains approval from the Credit Manager on the acceptance of notes, compromise settlements, partial payments, time extensions, reserve requirement and the charge-off of uncollectible accounts.

• Arranges for forced collections and the filing of suits or bankruptcy claims against assigned accounts, and furnishes complete information to representatives.

• As delegated, represents the company in small claims proceedings, creditors' meetings, and bankruptcy proceedings.

• Administers the processes and procedures relating to recorded contracts, use of collateral, insurance claims, interest charges, lien instruments, etc. for assigned accounts.

• Takes appropriate action on:

Collection irregularities (such as payment discrepancies and unearned discounts).

Adjustments (shipment errors, etc.)

Customer complaints and inquiries.

• Administers collection correspondence sent to assigned accounts.

1. Extends credit to customers in accordance with established credit policies, practices, and procedures.

Time Spent = 20%

• Analyzes requests for credit and plans investigations to be performed personally or by others.

• Investigates and analyzes present and prospective customers.

• Reviews files, reports, and financial statement analyses of prospective customers.

• Makes field contacts and further investigations when necessary.

• Evaluates, and approves or rejects, the credit risks.

• Discusses with the Credit Manager, when necessary, questionable or special applications for credit.

• Establish credit limits on new accounts.

• Prepares and issues necessary credit instructions and confirmation letters and makes all credit arrangements.

• Submits credit recommendations beyond position authority to the Credit Manager, with all necessary reports, data, and analyses.

• As directed, prepares special credit agreements affecting assigned accounts, subject to approval of counsel.

• Supervises the processing of customer's orders and contracts for credit approval.

• Personally handles all marginal and special problem accounts.

• Reviews and revises existing credit limits on accounts.

  • Administers all clerical functions pertaining to assigned accounts.