Facility: Corporate Offices

City San Diego

Department

Job Status

Per Diem

Shift

Variable

FTE

0

Shift Start Time

Shift End Time

Driver's License - CA Department of Motor Vehicles; Commercial Driver License (CDL) Class A - CA Department of Motor Vehicles; Commercial Driver License (CDL) Class B - CA Department of Motor Vehicles; Other

Hours :

Shift Start Time:

Variable

Shift End Time:

Variable

AWS Hours Requirement:

Additional Shift Information:

Weekend Requirements:

As Needed

On-Call Required:

No

Hourly Pay Range (Minimum - Midpoint - Maximum):

$25.575 - $29.455 - $33.334

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

What You Will Do

Provides support for installation, implementation and ongoing operations of computing devices, including PC's, modems, printers, character cell terminals, desktop devices and/or network electronics.

Required Qualifications

• Other : 1 to 2 years in a college level program leading to a Computer Science degree or equivalent.

• Basic experience in computing and computer technologies.

• Driver's License - CA Department of Motor Vehicles -REQUIRED

• Commercial Driver License (CDL) Class A - CA Department of Motor Vehicles -REQUIRED

• Commercial Driver License (CDL) Class B - CA Department of Motor Vehicles -REQUIRED

Other Qualification Requirements

• Demonstrates clean driving record in accordance with the requirements of the employer DMV pull notice program and Sharp HealthCare Driver Guidelines.

Essential Functions

• Application supportProvide support for Sharp standard software applications, including basic end user training.

• Customer serviceMaintains and encourages high quality standards through continuous positive relationships with users. Assesses needs and satisfaction with the department's services. Demonstrates positive interpersonal skills.

• Demonstrates initiativeDemonstrates initiative in constructively identifying problems and flaws in systems and procedures using appropriate test equipment and procedures and/or software. (Constructively means "in writing and with recommendations for solutions").

• Equipment testingTest installed/replaced components for verification of proper operation in the field. Verify user satisfaction with replacement equipment.

• Installation of information system devicesCoordinates or performs the installation and/or relocation of computer system terminals, printers or other devices throughout Sharp HealthCare.

• Labeling accuracyResponsible for accurate labeling of new device installations and/or moves. Maintain proper documentation. Follow inventory control procedures and help maintain storage areas. Avoidable exceptions to documentation policies not to exceed one or two occurrences per year.

• On-site supportProvide on-site support for problem identification and resolution. Records findings, and corrective action in Remedy. Ensure that user requests are handled in a timeframe consistent with IS policy.

Knowledge, Skills, and Abilities

• Effective skills in dealing with people and good oral, written and presentation communications skills.

• Ability to analyze and interpret data. Knowledge and ability to provide support for hardware and software in use at Sharp.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class