Northern Light CA Dean Hospital

Department: Primary Care - Sangerville

Position is located: {Location}

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule:

Summary:

Responsibilities:

• Maintains current knowledge of organization’s policies and procedures. Adheres to governmental and industry specific regulations/laws. Maintains appropriate related documentation.

• Maintains and safeguards confidentiality of information, including patient, personnel, and organizational data/records.

• Provides excellent service with focus on patient and/or customer experience and ensures all functions related to customer service supports the department, member organization, and patient related goals.

• Assists with staff education and training as appropriate.

• Adheres to a set of moral principles with an understanding of philosophical thought.

• Adheres to budgetary goals and is mindful of financial performance targets.

• Maintains a safe environment for healthcare workers, patients, and/or visitors complying with Northern Light Health policies and procedures; reviews, documents and addresses all incidents and safety violations within area of responsibility; reports all lost time due to reported work injuries within 24 hours to local HR BP or Safety contact; supports and facilitates open and non-punitive communication among Northern Light Health employees, non-employed healthcare workers, patients and visitors, reporting and addressing patient and environmental safety concerns.

• Directly leads work efforts of subordinates and/or peers.

• Attends education sessions, workshops, and other continuing education opportunities to enhance or gain new skills.

• Manages various aspects of staff performance and development.

• Work with members of the team or department in an effective and efficient manner.

• Leverages software and/or hardware relative to job function.

• Performs other duties as assigned or required.

Other Information:

Competencies and Skills

• 2+ years of relative work experience required.

• Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.

• Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.

• Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.

• Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.

• Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.

• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

• Ability to understand the language used to precisely describe the human body including its components, processes, conditions affecting it, and procedures performed upon it.

• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Education

• Required High School Diploma/General Educational Development (GED)

Working Conditions

Position Supv- Physician PracticeLocation Req ID null