DXC Technology Senior Associate Processor in Sarasota, Florida
Ensures documents are audited in a timely manner to meet objectives and quality standards for clients. Interacts with clients and other internal departments to provide assistance and support answering inquires and resolving complex issues while adhering to procedures. Leads processing teams and coordinates with management to ensure functions are conducted efficiently.
Essential Job Functions
Verifies and audits documents to ensure accuracy. Checks numerical data against input or reports. Prepares document batches for data entry and imaging. Identifies issues and escalates same as approriate.
Researches problems and follows up with the client regarding resolution. Interfaces with management, clients and customers to resolve issues and assists in implementing same as approved. Responds to written inquiries such as correspondence.
Photocopies and files reports and documents. Types forms or labels as necessary.
Performs analyses and reports findings. Interprets, audits and reconciles reports for accuracy or completeness. Maintains log records of pertinent data and provides periodic status reports, preparing and maintaining reports for management and clients.
Processes and tracks a variety of forms, mail and or transactions.
Accumulates and verifies data in order to process vouchers and produce billings or other forms and documents.
Expedites in-house processing of checks, invoices and/or other transactions performing additional follow-up when necessary to meet client standards and service level agreements, suggesting alternative courses of action as appropriate. Prepares deposits as necessary.
Prioritizes and delegates work to team. Leads, trains and assists team members. Monitors daily activity of employees to ensure policy and procedures are being followed. Coordinates with managers and employees to ensure adequate scheduling. Provides work guidance for less experienced personnel.
Handles company confidential data according to policy and guidelines.
Identifiies issues and reviews, recommends and implements modifications to procedures and workflow as necessary to ensure efficient and effective processing of transactions.
High school diploma or G.E.D.
Six or more years of clerical, processing or cashiering experience
Experience working with personal computers, ten key and typing skills
Experience working with office equipment such as photocopiers, printers and faxes
Experience working with business solutions software
Experience working with client company product and/or services
Strong communication skills
Strong personal computer and business solutions software skills
Strong interpersonal skills for answering telephones and employee interaction
Strong organization and time management skills
Problem solving skills
Good leadership skills to train and assist less experienced personnel
Ability to multi-task
Ability to work independently and as part of a team
- Office environment
DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities