The overall objective of this role is to ensure the seamless delivery of analytical support for the HRP&D team. These tasks include managing activities such as developing, tracking and analyzing Key Performance Indicators (KPIs) and collaborate in projects linked to key initiatives within HRP&D and other activities supported by the overall Business Execution team.

Responsibilities:

• Support the ongoing development of the HRP&D organization through reporting enhancements, process implementation and execution of routine analytical reporting requirements leveraging measurable process and performance metrics

• Working with stakeholder teams, identify the existing menu of metrics and key reporting functions and work with partner teams to develop enhanced tracking, automated reporting where possible and ultimately design a monthly view of key operational metrics for the HRP&D Senior leadership team

•Develop reporting routine and process documentation for partner teams

•Develop MOR/Monthly Scorecard to be compiled, analyzed and summarized for senior leadership on a monthly basis

•Provide credible challenge and review of metrics and reporting measures

•Secure data and record retention as needed

•Monitor team’s end results, ensuring quality and efficiency and contributes to resource planning, budget management and formulation of procedures

• Contribute to development of new techniques, models, and plans within area of expertise including but not limited to; Financial controls, capacity management, headcount reporting and resource demand requirements

• Facilitate alignment of the Operations Support infrastructure through focused technologies and processes

• Acts as liaison to central HR teams engaged in the compilation of key performance measures across HR, provide support for ongoing enhancements to the model

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made and escalate where needed

Skills:

• High attention to detail, balanced with appreciation of the bigger-picture goals and objectives

• Manage stakeholder relationships across various levels of seniority

• Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas

• Data-driven mindset

• Proficient in Microsoft Office with an emphasis on MS Excel

• Self-motivated and detail oriented

Qualifications:

• 6 - 10 years of experience in a financial services role

• Demonstrated working knowledge of financial services industry

Education:

• Bachelor’s degree/University degree or equivalent experience

Job Family Group:

Business Strategy, Management & Administration

Job Family:

Business Administration

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

$113,840.00 - $170,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Apr 26, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.