Job Title: Communications Specialist

Job Type: Full-time

Location: Virginia Beach, Virginia

All of us at Chartway stand united in our strong culture of listening and learning. We treat people with respect, integrity, and kindness, and are committed to continuously developing a diverse and inclusive workplace where team members are empowered to be their authentic selves. All backgrounds, viewpoints, and life experiences are welcome, knowing this commitment strengthens our credit union family and communities.

The Communications Specialist supports strategic communications that enhance the Chartway brand and culture. Primary responsibilities include supporting the development and coordination of internal communications, award programs, internal/external public relations, and crisis communications to support business objectives.

Responsible and Accountable For:

• Developand distribute internal communications content across multiple channels,including the internal newsletter, Sharepoint-hosted intranet, internalcollateral/presentations, and digital signage to drive engagement.

• Ownthe enterprise communications calendar, working with project anddepartment stakeholders to ensure comprehensive accuracy.

• Assistin communication of strategies or messaging from senior leadership.

• Createand pitch press releases, media relations content, and speaking proposals.

• Monitorand track media mentions to develop measurable public relations resultsand recommend new strategies to grow organizational PR activity.

• Representthe Communications team for various projects/initiatives/events.

• Providesupport for crisis communications, including both internal and externalmessaging.

• Supportdevelopment of brand publications that communicate the credit union’sculture.

• Maintaincommunications budget – reconciling and reporting on a monthly basis.

• Recommendand assist with the implementation of processes and tools to optimize teamproductivity.

• Adhereto the company’s style guide, ensuring we produce high-quality anderror-free copy.

• Workwith key internal stakeholders to brainstorm content ideas, in line withthe company’s strategy and in support of various brand initiatives.

Knowledge, Skills &Abilities:

• Strategicthinker with meticulous attention to detail, ability to thrive underpressure, and excellent organizational skills.

• Excellentwritten, interpersonal, and verbal communication skills with the abilityto multitask and adapt in a fast-paced environment.

• Innovative,organized, and self-motivated with a keen interest in driving strategicmessages to key internal and external stakeholders.

• Abilityto interpret and condense complex information in a modern anduser-friendly way.

• Abilityto work independently with a high degree of accuracy and attention todetail.

• Experience with all Microsoft Office programs and design programs (Canva, InDesign, etc.), and SharePoint. Experience with EverBridge Critical Event Management platform, ContactMonkey (email platform) and Cision Media Monitoring Software a plus.

• Strategic and creative mindset.

Education/Experience andRequirements:

• Education: Bachelor’s degree in Communications, Marketing, English, Journalism, Public Relations, or a related filed (essential)

• 3+ years of experience in Communications or related field.

• Requested - A portfolio of work available for review.

Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included and resumes must be accompanied by a Chartway Employment Application for consideration.

Chartway Federal Credit Union is an EOE/M/F/ Disability/Vet Employer.

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