Job Profile:

The Account Manager (AM) is accountable for managing all aspects of the customer relationship for our top-tier not-for-profit collaborative sourcing partner and accounts. The AM will represent Ricoh across all products and services to achieve company goals for revenue and profit growth. The AM will be responsible for developing, leading, and implementing a cross functional strategic plan to improve customer satisfaction, ensure value realization, and drive incremental revenue and profit to the company. The AM will sell directly to members of the assigned Group Purchasing Organization(s) and be assigned a revenue target.

Job Duties & Responsibilities:

• Develops key account relationships with Strategic Group Purchasing Organization(s), committee leaders and key thought leaders within collaborative sourcing partner and accounts.

• Accountable for executing the Public Sector strategic plan and achieving revenue/profit goals across the company.

• Works across the company and customer to enhance relationships at all levels.

• Prepare RFP/RFQ customer proposals coordinating all aspects of contract development and execution, including gaining alignment across internal and external teams.

• Assess business, financial, and operational implications of proposed contracts and ensure provisions of proposals are compliant and aligned with vertical strategies.

• Lead all GPO migrations/transitions based on policy and customer designation.

• Serve as a part of the sales team for Public Sector, working with VP or Sales Manager on operations and execution of GPO contracts.

Qualifications:

• College Diploma or University Degree

• Minimum 1-3 years of direct B2B sales; industry selling experience is preferred.

Skills:

• Customer facing sales and excellent presentation skills, written and verbal communication skills.

• Knowledge of the industry and assigned vertical.

• Ability to develop a strategic plan and implement to drive to desired results

• Experience collaborating and working cross functionally to create value and execute plans.

• Experience in Collaborating with senior decision makers by creating value for the relationship.

• Able to adapt and meet the needs of the customer while meeting the needs of the company.

• Strong financial and analytical skills- verbal, written, presentation

Other Requirements:

• Requires a valid driver's license and reliable transportation required (and auto insurance coverage per Ricoh's policy)

• Travel required

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Select the medical, dental, life, and disability insurance coverage that fits your needs.

• Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.

• Augment your education with team member tuition assistance programs.

• Enjoy paid vacation time and paid holidays annually.

• Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.