We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses

• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

• Retirement savings benefit

• Rewarding culture that values wellness and well-being

• Performance Bonus

• Global network of industry experts

• Extensive training resources

Key Responsibilities:

• Perform day to day operations for Trade Support, Trade Matching, Trade Settlement and Cash Management functions.

• Communicate, investigate and resolve trade and cash queries and issues raised by Front Office (Portfolio Managers/Traders) Brokers, Custodians, and Internal Investment teams.

• Actively manages risks related to trades and cash to avoid failed settlement.

• Perform periodic trade and cash reporting for Onshore counterparts

• Improve business processes and controls to mitigate operational risks.

• Effectively communicate significant production updates and challenges to Manager in a timely manner

Qualifications:

• Bachelor’s degree in Business Administration, Accounting, Finance, Economics or any related business-related course

• Minimum 2 years related work experience

• Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation) and must be willing to report on mid shift schedule.

Minimum Skills to Hire/Must Haves:

• Knowledge in securities instruments, operational processes and trade life cycle

• Good analytical and diagnostic skills with knowledge and understanding of process design.

• Excellent communication skills (written and verbal) with strong comprehension and confidence

• Strong investment, markets and trades knowledge

• Proactive and willing to thrive in a highly critical function.

• Demonstrates strong flexibility in the face of ambiguous situations, shifting demands, and challenging work environments.

• Uses diplomacy and tact to resolve difficult situations. Escalates serious issues to the Manager.

Domain Knowledge Requirements:

• Understands the concepts surrounding Trade Support functions and the trade life cycle, middle office and tradesettlements and cash management experience is highly preferred.

• Possesses a fundamental understanding of investment transactions, trade lifecycle, and various asset classes

• Good working knowledge in using Bloomberg, BBH, Custodian platforms

• Intermediate to advanced knowledge regarding Cash Management, Data Management, Pricing, Settlements,

• Reconciliation, Transactions, Transfers processes

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .