Lycoming-Clinton Counties Commission for Community Action (STEP), Inc. has been serving the community for over 55 years. As part of the Community Action Network, STEP has a long history of providing programs to support needs identified through its Community Assessment. Being a part of STEP, makes you part of something much bigger - people helping people and building stronger communities! Are you desiring to make a positive impact on peoples' lives?

Summary Description:

Delivering essential transportation services within STEP's Independent Living Pathway to Success, the Eligibility & Data Entry Specialist provides public contact and technical work through the clerical operation, review, and control of automated information systems. Work involves answering a large volume of phone calls, registration of customers for services, verifying ride sponsorship eligibility, and performing accurate data entry and reporting. Work includes quality control through review of data to determine problem sources and to initiate corrective action. Additionally, the Eligibility & Data Entry Specialist manually keys information into the system for the purpose of recording or verifying previously processed work. This work includes processing and verifying required reports and program records as requested. Assists customers seeking service from the Medical Assistance Transportation Program (MATP), Lottery Program, Persons with Disabilities (PWD) Program. Work is performed with considerable independence but is subject to review for conformity to operating procedures. Direct public contact, data collection, and data entry are regular, recurring functions of this position.

*Interested applicants should view the full job description AND complete our online application at https://www.stepcorp.org/careers-service/*

Requirements:

• Pennsylvania State Police Criminal History Clearance, Child Abuse Clearance, FBI Clearance, National Sex Offender Registry check current within 90 days of employment, and Motor Vehicle Record check.

Qualifications:

• Requires a High School diploma or GED certificate and one year of experience in office work, or any combination of education and experience sufficient to demonstrate required knowledge, skills, and abilities;
• Strong communication skills including listening, understanding, informing, and speaking;
• Strong proofreading skills;
• Computer training and/or documented proficiency with word processing, spreadsheet, and database software; experience with and/or training in Microsoft Office products including Word, Outlook, Access, Excel, and Internet Explorer;
• One year of data entry and reporting experience with automated management information systems.
• Previous work experience with shared-ride transportation sponsorship eligibilities is preferred.

STEP Inc. is an Equal Opportunity Employer.